Mission Statement

Mission Statement

To achieve 100% guest satisfaction by providing superior facilities and service and through advancing the best interests of our employees and our community.

Vision

To cultivate growth opportunities while continuing to be Indiana's premier hospitality company, operating award-winning and profitable hotels with loyal and enthusiastic employees.

Operating Values

  • Cleanliness – The reputation of our hotels depends on the cleanliness of our properties. Maintaining a pleasant atmosphere depends on constant careful housekeeping. We need the cooperation of all employees to maintain our high standards. Housekeeping is every employee's responsibility.
  • Consistent Quality – Maintaining the quality of our product is of utmost importance. We do not waver from our commitment to quality.
  • Teamwork – A successful hotel is one where the staff works together to achieve happy guests. All employees should feel like they are part of a larger mission.
  • Integrity – Doing what is right even when no one is watching. Success without integrity is failure.
  • Good Citizenship/Social Responsibility – We support the improvement our communities and our world through our active and positive involvement. We endeavor to engage in sustainable business practices.

Growth Strategy

Sprague Hotel Developers is actively pursuing new hotel development opportunities. We are focused on primary markets and the premier hotel franchises. Our strategy is to select prime sites and to build the highest quality product in our segment of the market. Growth cannot come at the expense of hurting existing operations, and we remain fully-committed to maintaining profitable, award-winning properties and achieving 100% guest satisfaction.